Commonwealth Bank facing backlash over new $3 withdrawal fee

Commonwealth Bank of Australia is facing backlash after it revealed it would charge customers $3 for taking out money at a branch, post office or by phone. The change comes into effect on January 6, however, hundreds of customers have complained on social media, labelling the new fee a scam and reverse bank robbery. It comes after the bank posted a $9.5 billion profit earlier this year.