Customer service critical to tourism industry

The Barbados Hotel and Tourism Association is reaping dividends following this year's increase in source markets and visitors to the island's shores. However, Chairman Javon Griffith says customer service is now critical in taking the industry forward. He was delivering remarks at the BHTA's 4th Quarterly General Meeting at the Lloyd Erskine Sandiford Centre. Rachelle Agard filed this report. Subscribe to CBC Barbados https://www.youtube.com/@cbcbarbados246 Connect with the CBC Barbados Website: https://www.cbc.bb/ Facebook: https://www.facebook.com/CBCBARBADOS/ Instagram: https://www.instagram.com/cbcbarbados246 X: https://twitter.com/CBCBARBADOS #CBCTV8 #CBCNews #ConnectingBarbadianCommunities