Furniture retailer Loft Home Furnishing issued warning by consumer watchdog for fake reviews

Singapore's competition and consumer watchdog is clamping down on firms publishing fake reviews. It ordered Loft Home, a furniture retailer, to remove existing fake reviews and to stop producing them, in the first such case of its kind. CNA speaks to Ng Ming Jie, Director of the Consumer Protection Division at the Competition and Consumer Commission of Singapore. He says consumers rely on reviews to make informed decisions about purchases and therefore it is important to ensure that action be taken against firms who try to put up fake reviews.