Ministry of Equity launches Feedback Redress Mechanism

To further enhance the effectiveness of social assistance programs and improve targeting and assistance to vulnerable persons in Saint Lucia, the Ministry of Equity, Social Justice, and Empowerment has officially launched the Feedback Redress Mechanism (FRM). The FRM, part of the broader implementation of the National Social Protection Policy 2022-2030, provides an avenue for citizens and beneficiaries of social assistance to offer feedback or submit complaints about varied programme services. READ MORE: https://www.govt.lc/news/ministry-of-equity-launches-feedback-redress-mechanism