New skillsets needed with evolving role of HR: DPM Heng

Singapore Deputy Prime Minister Heng Swee Keat has said that human resource professionals need to build up new skillsets to understand a tech-driven world. Examples are data analytics and talent management specific to tech. Speaking at the World Human Resource Congress, he said this will allow them to understand the needs of the future workforce, so they can better help organisations and people adapt. Loke Wei Sue speaks to Alvin Aloysius Goh, Executive Director at the Singapore Human Resources Institute, and discovers how AI and technology like blockchain can help companies create more efficient and effective teams.