Passengers may soon be compensated for delayed and cancelled flights

Passengers who have their flights delayed or cancelled could soon be compensated. The Coalition wants to fast-track a bill through the Senate which could compel airlines to refund passengers for delays and set out their obligations to customers more clearly. The bill would require majority support in the Senate and the House of Representatives. More passengers have had longer wait times for replacement flights since before the pandemic. Qantas has hired a second consultancy firm to improve its issues with delays and cancellations in a bid to repair its reputation as the national carrier.