SNEF's Hao Shuo on flexible work arrangement requests

CNA speaks to Hao Shuo, CEO Designate of the Singapore National Employers Federation. He talks about how employers have been preparing for Tripartite Guidelines on Flexible Work Arrangement (FWA) Requests ahead of the guidelines kicking in on Dec 1. He discusses if businesses are ready to accommodate very personalised FWA requests and how employers can better manage these requests.