Virgin apologises for airline delays and cancellations

Virgin has been forced to apologise to customers following a year of escalating delays and cancellations. The federal government is expected to release its monthly airline performance data this week. The results are expected to show its largest number of cancelled flights in 2023. Holiday travellers are being told to prepare for the chaos to continue into the Christmas period. It comes as the threat still looms of staff taking strike action as they struggle to reach a pay agreement with the carrier.