Why has the ERP 2.0 unit received criticism from Singapore drivers? | Commentary

Singapore drivers have complained that the new ERP 2.0 unit for cars is unwieldy, with a large touchscreen and a hard-to-reach card reader. Why are the on-board units being rolled out despite these complaints? SUSS Associate Professor Walter Theseira weighs in. 0:00 Introduction 0:41 Are user complaints about the ERP 2.0 unit justified? 1:50 How is the ERP 2.0 unit an upgrade from its predecessor? 3:04 What next after drivers' criticism of the ERP 2.0 unit? More video commentaries: https://youtube.com/playlist?list=PLbnMTcZEga8TQ_9x-namlpsvTHmnQIkeR&si=RYHmGnkExVXXA6go Subscribe to our channel here: https://cna.asia/youtubesub Subscribe to our news service for must-read stories: Telegram - https://cna.asia/telegram WhatsApp - https://cna.asia/whatsapp Follow us: CNA: https://cna.asia CNA Lifestyle: http://www.cnalifestyle.com Facebook: https://www.facebook.com/channelnewsasia Instagram: https://www.instagram.com/channelnewsasia Twitter: https://www.twitter.com/channelnewsasia TikTok: https://www.tiktok.com/@channelnewsasia